Uptime Guarantee:
The company claims that you get 99.9% uptime guarantee without counting the scheduled outages, which are meant for maintenance purposes. In case of downtime that occurs because of reasons attributable to Bocacom, the company would waive off of the charges of a complete day in case the site suffers downtime more than 30 minutes.
Basics - What you need to know
The company has its own data center that is based in Boca Raton, Florida. The data center uses Cisco routers and switches. The data center is connected using Gigabit Ethernet connections to NTT / Verio. NTT / Verio is one of the biggest connectivity companies in the world. It is a Tier 1 backbone service provider. This means that one thing your site would never encounter is lack of bandwidth. It offers direct connectivity to a number of ISP in America, Europe and the APAC region.
In case any of the hardware fails Bocacom is going to replace it for you, free of cost. Leibert air conditioning units are deployed to ensure that servers run in controlled climate only. The company has deployed some of the best power management systems as the data center. This means that a power failure would not be among the reasons of you site having to suffer downtime from. In order to ensure further security, the company has made some of the best security arrangements at the data center. Access is controlled using biometric scanners and there are a number of guards deployed to take care of the security of data center.
Service Offerings:
Support systems from Bocacom are pretty basic but still they are effective and get the job done. Mainstay of the support systems is the online discussion forum. There is very good round the clock, online, ticket based support system. If you want server reboot, you can get it done for free. The main purpose of limited support system is not to cater people who are technically unaware. They are focused on those clients who can take care of the technical aspects of their server. Complete monitoring service comes free with the hosting service. You also get the option to take back up of your data.
Sample Server Plans
• Basic Celeron 1.8 GHz Single Processor server with 512RAM and 40GB Harddrive for just $69 per month.
• Dell PentiumD 2.8 GHz Dual Core Server, 2x1 MB cache, 800 Mhz FSB, 1 GB ECC DDR-2 RAM,80 GB SATA Hard Drive starting at $99/Linux or $129/Windows.
• XEON 2.4, 1 GB RAM, 80 GB hard drive, 1000 GB transfer starting at $179/Linux or $199/Windows.
Customer Profiles
• Gaming sites
• Virtual hosting companies
• High Traffic Websites
• Data Warehousing
• Off-premises dedicated servers |
