InMotion Hosting Review

inmotion review


InMotion is a web hosting company that has been in business since 2001. They currently host 300,000 domains and are growing every day. Their customers range from individuals hosting a personal website as a hobby to large multinational corporations. They have received numerous awards for the quality of their web hosting services. They also have a 3/3 rating with CNET, one of the leading tech publications and an A+ rating with the Better Business Bureau. If you’re starting a new website or want to switch hosts, there’s a high chance that one of their services will be suitable for you. Our InMotion review will give you more information about this hosting provider and their services.

Hosting Plans

Unlike other companies that adopt a “one size fits all” approach, InMotion recognizes that different clients will have different needs. This is why they offer various hosting plans with different features. They offer 3 shared hosting plans: Launch, Power and Pro. All plans include unlimited storage space and monthly data transfer. The main difference between the plans is the number of websites you can host on one account. Launch comes with 2, Power with 6 and the Pro plan allows unlimited website hosting. The Launch plan is recommended for those who are hosting a personal website or a very small static business website. The Power and Pro plans are there to suit the needs of more advanced users, such as those wishing to host a WordPress blog or e-commerce site.

Uptime & Downtime

InMotion understands the importance of providing reliable service to its clients. This is why they offer 99.9% uptime to give your website the reliability that it needs. They use data centers on both the East and West coasts in the United States which have numerous reliability features and a dedicated management team to minimize potential downtime and to respond to any network incidents immediately.


If you read any InMotion review, you will find that their support is among the very best in the industry. If you have any question about their services or if there’s a problem, InMotion’s support team is available 24 hours a day, 7 days a week. Unlike other companies, they don’t outsource their support tasks to cheap offshore contact centers. All of their support staff has over 160 hours of training to guarantee that they will be able to give you the help you need when you need it. Support can be contacted by phone, email, support ticket or live chat. There is also an extensive self-help library available on their website.

In the News

Various technology websites and publications related to webmaster issues have praised InMotion for the quality of their services. They have recently received positive coverage across various news sites for providing free SSD storage on all of their shared hosting plans. This allows for improved performance, particularly when hosting more complex sites such as discussion forums and e-commerce sites. SSD storage is offered at no additional charge at InMotion, while other companies charge extra for this service.

Control Panel

For their shared hosting plans, InMotion uses the cPanel control panel, which is the gold standard in the hosting industry. With cPanel, you will get access to manage all aspects of your website in just a few clicks. For example, you can upload files, add subdomains, access web-based email and more. If you’ve had a website before, chances are that you would already be familiar with the cPanel interface. If not, InMotion has several knowledge base articles and video tutorials available that will help you get familiar with their control panel and all of the available features. The control panel is web based and can be accessed from anywhere, so you don’t need to download any special software to manage your website.


InMotion offers plenty of extras with all their business line of shared hosting plans. All websites are hosted on super fast SSD drives at no additional cost. You get a free domain when you sign up. If you already have a domain, you will be issued with a domain credit that you can redeem later on. InMotion offers free data backups to protect your site. This is a feature that most other providers charge extra for. Finally, you get a free 1-Click Installer in your control panel. This tool allows you to easily install a variety of applications and tools that can be used for your website, such as content management systems like WordPress and Joomla, e-commerce shopping carts, discussion forums, website statistics tools, photo galleries and a whole lot more. Over 310 applications are offered free, which is a lot more than the majority of competitors.

Money Back Guarantee & Cancellation Policy

InMotion stands behind the quality of their services. For this reason, they offer a 100% satisfaction guarantee. Their industry leading money back guarantee lets you see the difference that their services make with no risk. Every business hosting plan with a term of 6 months or more comes with a complete 90-day money back guarantee. If you’re not satisfied with your service within this time, you can receive a full refund. After 90 days, it is possible to cancel your service, however you will be assessed a $50 charge for doing so.


InMotion is one of the most reputable web hosting companies that you can find. The fact that they’ve been operating for close to 15 years now shows that they’re a solid business committed to providing its users with nothing but the best hosting services. While their plans aren’t the cheapest in the industry, they are still affordable and offer very interesting features that will suit the needs of a vast majority of web hosting clients. If you ever need help, their support staff will be pleased to help you at any time of the day or night. Finally, remember that you can try their services risk-free due to the InMotion 90-day money back guarantee.


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